Privacy Policy

Last Modified: June 22, 2020

This privacy policy describes the personal data collected or processed when you use Public Folders Pro. It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data, and how you can contact us. Please read this privacy policy carefully.

Processing and Collection of your Data

Public Folders Pro connects directly to your Microsoft Exchange Server or Office 365 tenant. No data is recieved or transferred to us at any time relating to the content of your Public Folders data.

Support Services

If you contact us by any of our support channels we will collect your email address as well as any information you voluntarily provide (such as crash reports, logs or other diagnostic information). This is collected purely to help us resolve your support enquiry. Emails will be retained to give us context from any previous interactions so we can answer any of your furture queries as quickly and efficiently as possible. The may be deleted when it is deemed appropriate by ourself. If you would like any interactions deleted, please let us know by conting us below.

Analytics & Tracking

We make use of Microsoft AppCenter (see below) to track some usage statistics. The data is completely anonymised, and contains no personally identifyable or sensitive information. We cannot identify you or your device. We track things like:

  • Unknown item types If we encounter an item or attachment that cannot be opened by the app, the file extension or MIME type would be sent to help us identify where we can improve the app by adding support for additional file types.

No sensitive information (PII or otherwise) is transferred and the submission of these events can be toggled off at any time from within the Settings menu of the app.

Third Party Services

Here are the details of any third party services that we use, what data they store and for how long we expect them to store this data.

Microsoft AppCenter

Microsoft App Center handles our in-app diagnostics and crash reporting features. You can opt out of sending these at any time from within the Settings menu of the app.

Data stores:

Anonymised analytics of application usage, as well as anonymised crash and exception reports.

Privacy policy:

https://aka.ms/appcenterprivacy

Time stored for:

90 days.

Changes to this Privacy Policy

We may have to make updates to this privacy policy from time to time. The lastest version will always be available at https://www.publicfolderspro.com/privacy

You are advised to review this page periodically for any changes. Changes to this privacy policy are effective when they are posted here. This will be reflected by the Last Modified date at the top of the page.

If we make changes that we believe will substantially alter your rights, we will notify you when you upgrade to the new version by way of an pop-up message inside the app.

Contacting Us

If you have any questions or feedback about this privacy policy, please contact us via:

Email

support@publicfolderspro.info